B2B Solutions
With over a decade of experience and a proven track record in e-commerce, we at ZEOLIT BG are proud to expand our offerings by providing B2B services designed to help other businesses succeed and grow.
Fulfilment services
We offer comprehensive fulfillment services designed to support businesses, especially startups, by managing the entire logistics process. Many new businesses lack the knowledge, time, and resources to build and operate their own warehouses, hire staff for packaging, or invest in necessary equipment. By outsourcing these functions to us, companies can focus on strategic growth, marketing, and managing their core operations. Our fulfillment services encompass everything from warehousing and inventory checks to product quality control, packaging, and labeling, all conducted within our state-of-the-art facilities in central Bulgaria.
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Leveraging our long-standing partnerships with major courier companies like DHL, GLS, DPD, SEUR, CTT, and CORREOS, we provide reliable and efficient delivery options across multiple markets. This allows our clients to quickly and effortlessly tap into new markets and expand their customer base. With our expertise in logistics and our robust infrastructure, we ensure that products are stored, managed, and delivered with the utmost care and precision, enabling our clients to offer superior service to their customers and achieve their business goals more effectively.
Call Center
We offer call center services with a team of native speakers for each country we operate in, ensuring personalized and culturally attuned customer support. Our comprehensive service includes handling inbound and outbound calls, as well as providing chat support, tailored to meet the unique needs of each market. By leveraging our skilled and well-mannered customer service representatives, businesses can enhance their customer engagement, address inquiries promptly, and foster strong relationships with their clients. This allows companies to focus on their strategic objectives while we manage their customer interactions with professionalism and care.
IT Solutions
We offer advanced IT solutions as a service for businesses, streamlining their operations without the need for significant IT infrastructure investments. Our established IT systems encompass comprehensive warehousing processes and seamless integrations with our courier partners, ensuring efficient and error-free logistics management. Companies can leverage our robust, custom-built solutions to enhance their operations, from inventory management and order processing to real-time tracking and delivery coordination. By utilizing our state-of-the-art IT infrastructure, businesses can focus on their core activities while benefiting from our expertise and proven technology to optimize their logistics and operational workflows.
Business Consulting
We leverage our extensive experience and industry know-how to offer comprehensive business consulting services. We assist businesses in navigating their expansion strategies, ensuring smooth entry into new markets. Our expertise covers essential areas such as accounting and legal needs, providing clients with the guidance required to maintain compliance and financial health. By partnering with us, businesses gain valuable insights and practical solutions that drive growth, efficiency, and long-term success.
Import Services
Drawing on our expertise in importing goods for our own operations, we now offer import services to other businesses. Our established partnerships and agents in China assist with sourcing products, inspecting factories, and conducting thorough quality checks. We have strong relationships with sea, rail, and air freight companies, as well as customs clearing agencies, ensuring a seamless import process. Whether sourcing from platforms like Alibaba, Aliexpress, Temu or directly from independent vendors, we make importing hassle-free, enabling businesses to efficiently access high-quality products from China and other international markets.